Privacy Policy

1. Introduction

Welcome to Tixo ("we," "our," or "us"). We care about your privacy and want to be upfront about how we handle your data. This policy explains what information we collect, how we use it, and your rights when you use www.tixo.in.

2. Information We Collect

We collect only what's necessary to provide our service. This includes:

• Account Information: Name, email, and login credentials.
• Usage Data: How you interact with our dashboard and chatbots.
• Content: Data you upload to train your chatbots (which you own).
• Payment Info: Processed securely by our payment providers (we don't store your card details).

3. How We Use Your Information

We use your data to:

• Run and maintain the Tixo platform.
• Improve our features based on how you use them.
• Send you important updates or support messages.
• Prevent abuse and keep the platform secure.

4. Data Security

We take security seriously and use industry-standard measures to protect your data. While no online service is 100% secure, we work hard to keep your information safe.

5. Third-Party Services

We use trusted third-party providers (like OpenAI, Pinecone, Supabase, and Stripe) to power our services. They only access data needed to perform their specific functions and are bound by privacy obligations.

6. Your Rights

You have the right to access, correct, or delete your personal data. If you'd like to exercise these rights, just drop us an email at support@tixo.in.

7. Contact Us

Have questions? We're here to help. Contact us at support@tixo.in.